Privacy Policy | Voxpect AI

1. Who we are

Voxpect AI (“we”, “us”, or “our”) provides an AI-powered voice outbound platform that automates lead qualification for B2B sales teams. We are operated by Sorvex and can be reached at aisorvex@gmail.com.

2. Information we collect

We collect information you provide directly to us, including:

Contact information: name, work email, and company name submitted via our contact form or demo booking.
Usage data: how you interact with our platform (pages visited, features used, session duration).
Call data: for customers using the Voxpect platform, we process call recordings, transcripts, and lead data on your behalf.
Communications: emails and messages you send us.

3. How we use your information

To respond to inquiries and provide the services you request.
To operate, maintain, and improve our platform.
To send transactional emails (e.g., booking confirmations, onboarding).
To communicate product updates and relevant offers. You can opt out at any time.
To comply with legal obligations.

4. Data sharing

We do not sell your personal data. We share it only with:

Service providers: third-party tools we use to operate the business (e.g., calendar scheduling, CRM, analytics), each bound by data processing agreements.
Legal requirements: when required by law or to protect our legal rights.

5. Data retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict how we process your data.
Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at aisorvex@gmail.com.

7. Cookies

We use minimal cookies necessary for the website to function (e.g., session management). We do not use tracking cookies for advertising purposes.

8. Security

We apply industry-standard security measures to protect your data, including encryption in transit and at rest. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date at the top. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Reach us at aisorvex@gmail.com.